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You can make a complaint:

  • In person at the Department of Children & Family Services (1st Floor, BritCay Building, George Town, Grand Cayman)
  • By telephone (345) 949-0290 | Cayman Brac (345) 948-2331/2332
  • In writing to:
    • Ms Alicia E. Dixon (Jen)
    • Department of Children & Family Services
    • 1st Floor, BritCay Building, 236 Eastern Avenue, George Town
    • Box 10653 KY1-1006 Grand Cayman
    Please use our Complaints Registration Form
  • By email:, or

When making a complaint, try to give us as much detail as possible, for example:

  • What service, policy, person or aspect of the Portfolio/Ministry/Department you are complaining about.
  • If appropriate, the date, time and location where an incident may have taken place and who may have been affected.
  • Any expectations you may have had of the Department of Children & Family Services's services, as a result of information we provided or what staff of the Department of Children & Family Services may have said.
  • Your name, address and contact details so that we can respond to your complaint.
  • Anything else which you think would help to make your point and help us to investigate your concerns.

Last Updated: 2008-12-11

Last Updated 2013-03-11